Debbie chang family owned company, thank you very much for returning my phone call, answering my questions. A gr8 place to have ur loved one cremated. I got my Coco back in a day!
Giving this place 5 stars because they are really compassionate, kind, and caring people. Had our turtle "Spirit" Erese cremated, and along with her came a really nice bag, with a beautiful floral print container, and such kind words on a card. The certificate got damaged while I laminated it, and I was so bummed. Took a chance emailing them requesting a replacement one. And Chris was nice enough to reply and had aother one delivered to Feather and Fur the next day. Thank you so much!!
I unfortunately had to use the services of Oahu Pet Crematory twice. However both times I received very compassionate service. This more recent encounter, the date on the urn was incorrect. Without hesitation they were willing to make the change. On my way to taking the urn in for the correction I had the urn in my hand and my son accidently knocked it out of my hand causing it to fall, ruining two corners of the urn. It made me sick that it got damaged. After turning in the urn to VCA so Oahu Crematory could pick it up, I received a phone call. Oahu Crematory noticed the urn was damaged and said they would replace it free of charge. They went above and beyond what they needed to do. I was so touched!! I hope no one needs to make cremation arrangements for their fur babies but if you ever have to, I highly recommend Oahu Pet Crematory.